Pre-contract Information Form

Provided before you incur a payment obligation (Law No. 6502 Art. 48; Distance Contracts Regulation Arts. 5–6). Checkout boxes mean you have read and accepted this form.

v 2026-09-17

1. Seller

Legal name: BERKAY EŞKİ Address: İkitelli OSB Mah. Atatürk Oto Sanayi Sitesi Sk. Kapı No: 543 City: Başakşehir / İstanbul / Türkiye Phone: +905419072502 E-mail: petiwelltr@gmail.com Tax office / no.: İkitelli Vergi Dairesi Müdürlüğü / 3810872600

2. Main characteristics

Petiwell cat-care products (e.g. Plus+B dropper vitamin format; Sterile Paste malt paste). Final name, quantity, SKU and unit price appear in the cart/checkout summary. Not medicines; the label governs use.

3. Price, tax, shipping

The VAT-inclusive total, discounts and shipping appear as separate lines. Listed prices usually include VAT and standard domestic shipping. The site is intended for domestic delivery.

4. Payment

Cards are processed on PayTR’s page. The seller does not store card data. The order is not confirmed until payment succeeds.

5. Delivery

Carrier delivery to your domestic address. Statutory maximum 30 days unless a longer period is agreed.

6. Withdrawal

14 days from delivery, via petiwelltr@gmail.com or https://petiwell.com/en/withdrawal. Opened hygiene-sensitive pet supplements may be excluded. Sealed unused goods remain withdrawable.

7. Complaints

E-mail petiwelltr@gmail.com. Then Consumer Arbitration Committee / Consumer Court.

8. Personal data

https://petiwell.com/en/privacy and https://petiwell.com/en/cookies.

9. Meaning of acceptance

Ticking the checkout boxes means you received this information, conclude the distance contract, acknowledge the KVKK notice, and accept a payment obligation.